FAQ

How long does shipping take?

Standard shipping within the United States takes 7 to 15 business days. Expedited shipping takes 5 to 10 business days. International orders typically take 14 to 25 business days. You will receive a tracking number by email once your order ships.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders over $40 within the United States.

What is your return policy?

We offer a 30-day return policy. If you are not satisfied with your purchase, you can return unused items in their original packaging within 30 days for a full refund. Just email us at support@nestkit.shop to get started.

My item arrived damaged. What do I do?

We are sorry to hear that! Please email us at support@nestkit.shop within 7 days of delivery with photos of the damage. We will send a replacement or issue a full refund right away.

Can I change or cancel my order?

If your order has not been shipped yet, we can usually make changes or cancel it. Please contact us as soon as possible at support@nestkit.shop. Once an order has shipped, we are unable to make changes, but you can return it once it arrives.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout. Please note that customs fees or import taxes may apply depending on your country, and these are the responsibility of the buyer.

How do I track my order?

Once your order ships, you will receive an email with a tracking number. Click the link in the email or enter the tracking number on the carrier's website to see your delivery status.

How can I contact you?

We would love to hear from you! Email us anytime at support@nestkit.shop and our team will get back to you within 24 to 48 hours.